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>The Bugzilla Guide - 3.6.4 
    Release</TH
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><A
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>Chapter 2. Installing Bugzilla</TD
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><DIV
CLASS="section"
><H1
CLASS="section"
><A
NAME="installation"
>2.1. Installation</A
></H1
><DIV
CLASS="note"
><P
></P
><TABLE
CLASS="note"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>If you just want to <EM
>use</EM
> Bugzilla, 
      you do not need to install it. None of this chapter is relevant to
      you. Ask your Bugzilla administrator for the URL to access it from
      your web browser.
      </P
></TD
></TR
></TABLE
></DIV
><P
>The Bugzilla server software is usually installed on Linux or 
    Solaris. 
    If you are installing on another OS, check <A
HREF="os-specific.html"
>Section 2.5</A
>
    before you start your installation to see if there are any special
    instructions.
    </P
><P
>This guide assumes that you have administrative access to the
    Bugzilla machine. It not possible to
    install and run Bugzilla itself without administrative access except
    in the very unlikely event that every single prerequisite is
    already installed.
    </P
><DIV
CLASS="warning"
><P
></P
><TABLE
CLASS="warning"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/warning.gif"
HSPACE="5"
ALT="Warning"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>The installation process may make your machine insecure for
      short periods of time. Make sure there is a firewall between you
      and the Internet.
      </P
></TD
></TR
></TABLE
></DIV
><P
>&#13;    You are strongly recommended to make a backup of your system
    before installing Bugzilla (and at regular intervals thereafter :-).
    </P
><P
>In outline, the installation proceeds as follows:
    </P
><DIV
CLASS="procedure"
><OL
TYPE="1"
><LI
CLASS="step"
><P
><A
HREF="installation.html#install-perl"
>Install Perl</A
>
        (5.8.1 or above)
        </P
></LI
><LI
CLASS="step"
><P
><A
HREF="installation.html#install-database"
>Install a Database Engine</A
>
        </P
></LI
><LI
CLASS="step"
><P
><A
HREF="installation.html#install-webserver"
>Install a Webserver</A
>
        </P
></LI
><LI
CLASS="step"
><P
><A
HREF="installation.html#install-bzfiles"
>Install Bugzilla</A
>
        </P
></LI
><LI
CLASS="step"
><P
><A
HREF="installation.html#install-perlmodules"
>Install Perl modules</A
>
        </P
></LI
><LI
CLASS="step"
><P
>&#13;          <A
HREF="installation.html#install-MTA"
>Install a Mail Transfer Agent</A
>
          (Sendmail 8.7 or above, or an MTA that is Sendmail-compatible with at least this version)
        </P
></LI
><LI
CLASS="step"
><P
>Configure all of the above.
        </P
></LI
></OL
></DIV
><DIV
CLASS="section"
><H2
CLASS="section"
><A
NAME="install-perl"
>2.1.1. Perl</A
></H2
><P
>Installed Version Test: <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="programlisting"
>perl -v</PRE
></FONT
></TD
></TR
></TABLE
></P
><P
>Any machine that doesn't have Perl on it is a sad machine indeed.
      If you don't have it and your OS doesn't provide official packages, 
      visit <A
HREF="http://www.perl.org"
TARGET="_top"
>http://www.perl.org</A
>.
      Although Bugzilla runs with Perl 5.8.1,
      it's a good idea to be using the latest stable version.
      </P
></DIV
><DIV
CLASS="section"
><H2
CLASS="section"
><A
NAME="install-database"
>2.1.2. Database Engine</A
></H2
><P
>&#13;        Bugzilla supports MySQL, PostgreSQL and Oracle as database servers.
        You only require one of these systems to make use of Bugzilla.
      </P
><DIV
CLASS="section"
><H3
CLASS="section"
><A
NAME="install-mysql"
>2.1.2.1. MySQL</A
></H3
><P
>Installed Version Test: <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="programlisting"
>mysql -V</PRE
></FONT
></TD
></TR
></TABLE
></P
><P
>&#13;          If you don't have it and your OS doesn't provide official packages, 
          visit <A
HREF="http://www.mysql.com"
TARGET="_top"
>http://www.mysql.com</A
>. You need MySQL version
          4.1.2 or higher.
          </P
><DIV
CLASS="note"
><P
></P
><TABLE
CLASS="note"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
> Many of the binary
            versions of MySQL store their data files in 
            <TT
CLASS="filename"
>/var</TT
>.
            On some Unix systems, this is part of a smaller root partition,
            and may not have room for your bug database. To change the data
            directory, you have to build MySQL from source yourself, and
            set it as an option to <TT
CLASS="filename"
>configure</TT
>.</P
></TD
></TR
></TABLE
></DIV
><P
>If you install from something other than a packaging/installation
          system, such as .rpm (Redhat Package), .deb (Debian Package), .exe
          (Windows Executable), or .msi (Microsoft Installer), make sure the MySQL
          server is started when the machine boots.
          </P
></DIV
><DIV
CLASS="section"
><H3
CLASS="section"
><A
NAME="install-pg"
>2.1.2.2. PostgreSQL</A
></H3
><P
>Installed Version Test: <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="programlisting"
>psql -V</PRE
></FONT
></TD
></TR
></TABLE
></P
><P
>&#13;          If you don't have it and your OS doesn't provide official packages, 
          visit <A
HREF="http://www.postgresql.org/"
TARGET="_top"
>http://www.postgresql.org/</A
>. You need PostgreSQL
          version 8.00.0000 or higher.
          </P
><P
>If you install from something other than a packaging/installation
          system, such as .rpm (Redhat Package), .deb (Debian Package), .exe
          (Windows Executable), or .msi (Microsoft Installer), make sure the
          PostgreSQL server is started when the machine boots.
          </P
></DIV
><DIV
CLASS="section"
><H3
CLASS="section"
><A
NAME="install-oracle"
>2.1.2.3. Oracle</A
></H3
><P
>&#13;          Installed Version Test: <TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="programlisting"
>select * from v$version</PRE
></FONT
></TD
></TR
></TABLE
>
          (you first have to log in into your DB)
        </P
><P
>&#13;          If you don't have it and your OS doesn't provide official packages,
          visit <A
HREF="http://www.oracle.com/"
TARGET="_top"
>http://www.oracle.com/</A
>. You need Oracle
          version 10.02.0 or higher.
        </P
><P
>&#13;          If you install from something other than a packaging/installation
          system, such as .rpm (Redhat Package), .deb (Debian Package), .exe
          (Windows Executable), or .msi (Microsoft Installer), make sure the
          Oracle server is started when the machine boots.
        </P
></DIV
></DIV
><DIV
CLASS="section"
><H2
CLASS="section"
><A
NAME="install-webserver"
>2.1.3. Web Server</A
></H2
><P
>Installed Version Test: view the default welcome page at
      http://&#60;your-machine&#62;/</P
><P
>You have freedom of choice here, pretty much any web server that
      is capable of running <A
HREF="glossary.html#gloss-cgi"
><I
CLASS="glossterm"
>CGI</I
></A
>
      scripts will work.
       However, we strongly recommend using the Apache web server
       (either 1.3.x or 2.x), and 
       the installation instructions usually assume you are
        using it. If you have got Bugzilla working using another web server,
        please share your experiences with us by filing a bug in <A
HREF="https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&#38;component=Documentation"
TARGET="_top"
>Bugzilla Documentation</A
>.
      </P
><P
>&#13;      If you don't have Apache and your OS doesn't provide official packages, 
      visit <A
HREF="http://httpd.apache.org/"
TARGET="_top"
>http://httpd.apache.org/</A
>.
      </P
></DIV
><DIV
CLASS="section"
><H2
CLASS="section"
><A
NAME="install-bzfiles"
>2.1.4. Bugzilla</A
></H2
><P
>&#13;        <A
HREF="http://www.bugzilla.org/download/"
TARGET="_top"
>Download a Bugzilla tarball</A
>
        (or check it out from CVS) and place
        it in a suitable directory, accessible by the default web server user 
        (probably <SPAN
CLASS="QUOTE"
>"apache"</SPAN
> or <SPAN
CLASS="QUOTE"
>"www"</SPAN
>). 
        Good locations are either directly in the web server's document directories or
        in <TT
CLASS="filename"
>/usr/local</TT
> with a symbolic link to the web server's 
        document directories or an alias in the web server's configuration.
      </P
><DIV
CLASS="caution"
><P
></P
><TABLE
CLASS="caution"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/caution.gif"
HSPACE="5"
ALT="Caution"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>The default Bugzilla distribution is NOT designed to be placed
        in a <TT
CLASS="filename"
>cgi-bin</TT
> directory. This
        includes any directory which is configured using the
        <CODE
CLASS="option"
>ScriptAlias</CODE
> directive of Apache.
        </P
></TD
></TR
></TABLE
></DIV
><P
>Once all the files are in a web accessible directory, make that
      directory writable by your web server's user. This is a temporary step
      until you run the 
      <TT
CLASS="filename"
>checksetup.pl</TT
>
      script, which locks down your installation.</P
></DIV
><DIV
CLASS="section"
><H2
CLASS="section"
><A
NAME="install-perlmodules"
>2.1.5. Perl Modules</A
></H2
><P
>Bugzilla's installation process is based
      on a script called <TT
CLASS="filename"
>checksetup.pl</TT
>. 
      The first thing it checks is whether you have appropriate 
      versions of all the required
      Perl modules. The aim of this section is to pass this check. 
      When it passes, proceed to <A
HREF="configuration.html"
>Section 2.2</A
>.
      </P
><P
>&#13;      At this point, you need to <TT
CLASS="filename"
>su</TT
> to root. You should
      remain as root until the end of the install. To check you have the
      required modules, run:
      </P
><TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="screen"
><SAMP
CLASS="prompt"
>bash#</SAMP
> ./checksetup.pl --check-modules</PRE
></FONT
></TD
></TR
></TABLE
><P
>&#13;        <TT
CLASS="filename"
>checksetup.pl</TT
> will print out a list of the
        required and optional Perl modules, together with the versions
        (if any) installed on your machine.
        The list of required modules is reasonably long; however, you 
        may already have several of them installed.
      </P
><P
>&#13;        The preferred way to install missing Perl modules is to use the package
        manager provided by your operating system (e.g <SPAN
CLASS="QUOTE"
>"rpm"</SPAN
> or
        <SPAN
CLASS="QUOTE"
>"yum"</SPAN
> on Linux distros, or <SPAN
CLASS="QUOTE"
>"ppm"</SPAN
> on Windows
        if using ActivePerl, see <A
HREF="os-specific.html#win32-perl-modules"
>Section 2.5.1.2</A
>).
        If some Perl modules are still missing or are too old, then we recommend
        using the <TT
CLASS="filename"
>install-module.pl</TT
> script (doesn't work
        with ActivePerl on Windows). If for some reason you really need to
        install the Perl modules manually, see
        <A
HREF="install-perlmodules-manual.html"
>Appendix C</A
>. For instance, on Unix,
        you invoke <TT
CLASS="filename"
>install-module.pl</TT
> as follows:
      </P
><TABLE
BORDER="0"
BGCOLOR="#E0E0E0"
WIDTH="100%"
><TR
><TD
><FONT
COLOR="#000000"
><PRE
CLASS="screen"
><SAMP
CLASS="prompt"
>bash#</SAMP
> perl install-module.pl &#60;modulename&#62;</PRE
></FONT
></TD
></TR
></TABLE
><DIV
CLASS="tip"
><P
></P
><TABLE
CLASS="tip"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/tip.gif"
HSPACE="5"
ALT="Tip"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>Many people complain that Perl modules will not install for
        them. Most times, the error messages complain that they are missing a
        file in 
        <SPAN
CLASS="QUOTE"
>"@INC"</SPAN
>.
        Virtually every time, this error is due to permissions being set too
        restrictively for you to compile Perl modules or not having the
        necessary Perl development libraries installed on your system.
        Consult your local UNIX systems administrator for help solving these
        permissions issues; if you 
        <EM
>are</EM
>
        the local UNIX sysadmin, please consult the newsgroup/mailing list
        for further assistance or hire someone to help you out.</P
></TD
></TR
></TABLE
></DIV
><DIV
CLASS="note"
><P
></P
><TABLE
CLASS="note"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>If you are using a package-based system, and attempting to install the
        Perl modules from CPAN, you may need to install the "development" packages for
        MySQL and GD before attempting to install the related Perl modules. The names of
        these packages will vary depending on the specific distribution you are using,
        but are often called <TT
CLASS="filename"
>&#60;packagename&#62;-devel</TT
>.</P
></TD
></TR
></TABLE
></DIV
><P
>&#13;        Here is a complete list of modules and their minimum versions.
        Some modules have special installation notes, which follow.
      </P
><P
>Required Perl modules:
      <P
></P
><OL
TYPE="1"
><LI
><P
>&#13;            CGI (3.51)
          </P
></LI
><LI
><P
>&#13;            Date::Format (2.21)
          </P
></LI
><LI
><P
>&#13;            DateTime (0.28)
          </P
></LI
><LI
><P
>&#13;            DateTime::TimeZone (0.71)
          </P
></LI
><LI
><P
>&#13;            DBI (1.41)
          </P
></LI
><LI
><P
>&#13;            DBD::mysql (4.00) if using MySQL
          </P
></LI
><LI
><P
>&#13;            DBD::Pg (1.45) if using PostgreSQL
          </P
></LI
><LI
><P
>&#13;            DBD::Oracle (1.19) if using Oracle
          </P
></LI
><LI
><P
>&#13;            Digest::SHA (any)
          </P
></LI
><LI
><P
>&#13;            Email::Send (2.00)
          </P
></LI
><LI
><P
>&#13;            Email::MIME (1.861)
          </P
></LI
><LI
><P
>&#13;            Email::MIME::Encodings (1.313)
          </P
></LI
><LI
><P
>&#13;            Email::MIME::Modifier (1.442)
          </P
></LI
><LI
><P
>&#13;            Template (2.22)
          </P
></LI
><LI
><P
>&#13;            URI (any)
          </P
></LI
></OL
>

      Optional Perl modules:
      <P
></P
><OL
TYPE="1"
><LI
><P
>&#13;            GD (1.20) for bug charting
          </P
></LI
><LI
><P
>&#13;            Template::Plugin::GD::Image
            (any) for Graphical Reports
          </P
></LI
><LI
><P
>&#13;            Chart::Lines (2.1) for bug charting
          </P
></LI
><LI
><P
>&#13;            GD::Graph (any) for bug charting
          </P
></LI
><LI
><P
>&#13;            GD::Text (any) for bug charting
          </P
></LI
><LI
><P
>&#13;            XML::Twig (any) for bug import/export
          </P
></LI
><LI
><P
>&#13;            MIME::Parser (5.406) for bug import/export
          </P
></LI
><LI
><P
>&#13;            LWP::UserAgent
            (any) for Automatic Update Notifications
          </P
></LI
><LI
><P
>&#13;            PatchReader (0.9.4) for pretty HTML view of patches
          </P
></LI
><LI
><P
>&#13;            Net::LDAP
            (any) for LDAP Authentication
          </P
></LI
><LI
><P
>&#13;            Authen::SASL
            (any) for SASL Authentication
          </P
></LI
><LI
><P
>&#13;            Authen::Radius
            (any) for RADIUS Authentication
          </P
></LI
><LI
><P
>&#13;            SOAP::Lite (0.710.06) for the web service interface
          </P
></LI
><LI
><P
>&#13;            JSON::RPC
            (any) for the JSON-RPC interface
          </P
></LI
><LI
><P
>&#13;            Test::Taint
            (any) for the web service interface
          </P
></LI
><LI
><P
>&#13;            HTML::Parser
            (3.40) for More HTML in Product/Group Descriptions
          </P
></LI
><LI
><P
>&#13;            HTML::Scrubber
            (any) for More HTML in Product/Group Descriptions
          </P
></LI
><LI
><P
>&#13;            Email::MIME::Attachment::Stripper
            (any) for Inbound Email
          </P
></LI
><LI
><P
>&#13;            Email::Reply
            (any) for Inbound Email
          </P
></LI
><LI
><P
>&#13;            TheSchwartz
            (any) for Mail Queueing
          </P
></LI
><LI
><P
>&#13;            Daemon::Generic
            (any) for Mail Queueing
          </P
></LI
><LI
><P
>&#13;            mod_perl2
            (1.999022) for mod_perl
          </P
></LI
></OL
>
      </P
></DIV
><DIV
CLASS="section"
><H2
CLASS="section"
><A
NAME="install-MTA"
>2.1.6. Mail Transfer Agent (MTA)</A
></H2
><P
>&#13;        Bugzilla is dependent on the availability of an e-mail system for its 
        user authentication and for other tasks.
      </P
><DIV
CLASS="note"
><P
></P
><TABLE
CLASS="note"
WIDTH="100%"
BORDER="0"
><TR
><TD
WIDTH="25"
ALIGN="CENTER"
VALIGN="TOP"
><IMG
SRC="../images/note.gif"
HSPACE="5"
ALT="Note"></TD
><TD
ALIGN="LEFT"
VALIGN="TOP"
><P
>&#13;          This is not entirely true.  It is possible to completely disable 
          email sending, or to have Bugzilla store email messages in a 
          file instead of sending them.  However, this is mainly intended 
          for testing, as disabling or diverting email on a production 
          machine would mean that users could miss important events (such 
          as bug changes or the creation of new accounts).
        </P
><P
>&#13;          For more information, see the <SPAN
CLASS="QUOTE"
>"mail_delivery_method"</SPAN
> parameter
          in <A
HREF="parameters.html"
>Section 3.1</A
>.
        </P
></TD
></TR
></TABLE
></DIV
><P
>&#13;        On Linux, any Sendmail-compatible MTA (Mail Transfer Agent) will 
        suffice.  Sendmail, Postfix, qmail and Exim are examples of common 
        MTAs. Sendmail is the original Unix MTA, but the others are easier to 
        configure, and therefore many people replace Sendmail with Postfix or 
        Exim. They are drop-in replacements, so Bugzilla will not 
        distinguish between them.
      </P
><P
>&#13;        If you are using Sendmail, version 8.7 or higher is required.
        If you are using a Sendmail-compatible MTA, it must be congruent with 
        at least version 8.7 of Sendmail.
      </P
><P
>&#13;        Consult the manual for the specific MTA you choose for detailed 
        installation instructions. Each of these programs will have their own 
        configuration files where you must configure certain parameters to 
        ensure that the mail is delivered properly. They are implemented 
        as services, and you should ensure that the MTA is in the auto-start 
        list of services for the machine.
      </P
><P
>&#13;        If a simple mail sent with the command-line 'mail' program 
        succeeds, then Bugzilla should also be fine.
      </P
></DIV
><DIV
CLASS="section"
><H2
CLASS="section"
><A
NAME="using-mod_perl-with-bugzilla"
>2.1.7. Installing Bugzilla on mod_perl</A
></H2
><P
>It is now possible to run the Bugzilla software under <TT
CLASS="literal"
>mod_perl</TT
> on
      Apache. <TT
CLASS="literal"
>mod_perl</TT
> has some additional requirements to that of running
      Bugzilla under <TT
CLASS="literal"
>mod_cgi</TT
> (the standard and previous way).</P
><P
>Bugzilla requires <TT
CLASS="literal"
>mod_perl</TT
> to be installed, which can be
      obtained from <A
HREF="http://perl.apache.org"
TARGET="_top"
>http://perl.apache.org</A
> - Bugzilla requires
      version 1.999022 (AKA 2.0.0-RC5) to be installed.</P
></DIV
></DIV
><DIV
CLASS="NAVFOOTER"
><HR
ALIGN="LEFT"
WIDTH="100%"><TABLE
SUMMARY="Footer navigation table"
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